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OSA Recruitment

Automotive Service Advisor UK


Automotive Service Advisor

Job Responsibilities:

  • Interact with customers to understand their vehicle service needs and concerns.
  • Offer recommendations and advice on necessary services and repairs.
  • Schedule appointments and maintain communication with customers throughout the service process.
  • Coordinate with technicians to ensure timely and efficient completion of service tasks.
  • Handle customer inquiries, complaints, and any issues related to the service experience.
  • Maintain detailed records of services provided and follow up with customers as needed.
  • Ensure customer satisfaction and build long-term relationships to enhance customer retention.

Essential Qualifications:

  • High School Diploma or equivalent educational qualification.
  • Excellent communication skills and customer service orientation.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced automotive service environment.
  • Proficient in computer systems for scheduling and record-keeping.

Desired Experience:

  • Minimum of 5 years of experience as an Automotive Service Advisor.
  • Demonstrated success in customer service and service advising roles.
  • Knowledge of automotive systems and maintenance requirements.
  • Experience working in a dealership or service center.

Salary & Benefits:

  • Salary Range: £37,000 – £40,000 per year.

 Location:

  • Country: United Kingdom.
  • City: London

Visa:

  • Company Employment Working Visa.

Language requirements:

  • An IELTS score of 7,7,7,7 + or equivalent in PTE, OET.

Future requirements:

  • After a pre-screening interview, If we are interested in connecting you to a client for a work-place interview, then we would first need:
    • Proof of Employment
    • Video’s showing skill-set/work . (in a google-drive shared folder)
    • Passport copy, Showing 1 year + validity
    • Police clearance

Financial requirements:

  • There ​​​​​​​is NO show-money needed to be seen by immigration when applying for a working visa to the UK.

Personal requirements:

  • Happy, confident, outgoing.

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